KFC promises 1-for-1 Fried Chicken Exchange if you are unsatisfied with the quality – That’s The Colonel’s Guarantee

Starting 24 February 2021, KFC launches its first-ever one-for-one exchange program, coined ‘The Colonel Guarantee‘. While promising to bring great taste in every fried chicken, KFC is also committed to exchange your fried chicken if they are not up to standard.

Following KFC’s intensive re-training to fulfil the Colonel’s Guarantee, that is Finger Lickin’ Good, Fresh, Tender and Juicy, the announcement of this commitment and launch of the exchange program is surely one-of-a-kind in Asia.

From now till 9 March, you can enjoy The Colonel’s Deal, comprising of five pieces of fried chicken at only $9.90 (U.P. 17.25).

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Here’s a guide to how the exchange program works!

Dine-in

Should you be unsatisfied with your Original Recipe or Hot & Crispy Chicken, you can head over to the counter and exchange for a new one.

• Simply bring the uneaten/partially eaten chicken to the counter and fill out a feedback form by scanning a QR Code
• Upon showing the completed feedback form to the KFC staff, the replacement will be handed to you and the old one will be discarded

Takeaway

• Exchange must be made in person at the same store of purchase, and on the same day of purchase
• Show the receipt and the uneaten/partially eaten chicken to KFC staff at the counter, and fill out a feedback form by scanning a QR Code
• Upon showing the completed feedback form to KFC staff, the replacement will be handed to you and the old one will be discarded

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KFC

Website: https://www.kfc.com.sg